Shine Again Auto Detailing & Ceramic Coating
Terms Of Services
By scheduling or receiving services from Shine Again Auto Detailing & Ceramic Coating ("Company"), you acknowledge that you have read, understand, and agree to the following Terms & Conditions.
Estimates
All prices provided before your appointment are estimates based on the information available at the time of booking. The final price may change following an in-person inspection if additional labor, time, materials, or services are required due to the vehicle's condition.
The Company will make reasonable efforts to obtain customer approval before performing any additional work that results in an increased service price.
Deposits
All deposits are final and non-refundable.
Deposits reserve your appointment time and are applied toward the total cost of your service. If an appointment is canceled, rescheduled, or missed, the deposit will be forfeited.
The Company may, at its sole discretion, choose to transfer a deposit to a future appointment under certain circumstances. Such exceptions are made on a case-by-case basis and are not guaranteed.
Appointment Policy
Customers are expected to arrive at their scheduled appointment time.
Appointments delayed by more than thirty (30) minutes without prior communication may be considered a no-show and may be canceled or rescheduled at the Company's discretion.
Payment
Payment is due immediately upon completion of services unless other arrangements have been made in advance.
Accepted payment methods include cash, major credit/debit cards, Zelle, and any additional payment methods approved by the Company.
Returned payments, chargebacks, or payment disputes may result in additional fees and collection efforts where permitted by law.
Vehicle Pickup & Storage
Vehicles should be picked up on the scheduled completion date unless otherwise arranged.
Vehicles remaining after business hours without prior approval may incur a storage fee of $50.00 per calendar day.
The Company is not responsible for theft, vandalism, weather-related damage, or other incidents involving vehicles left on the property after completion of services.
Customer Responsibilities
Customers agree to:
- Provide accurate vehicle information.
- Remove all personal valuables before service.
- Inform the Company of any known mechanical, electrical, cosmetic, or water intrusion issues.
- Disclose any aftermarket modifications or sensitive components that may require special handling.
The Company is not responsible for loss of or damage to personal belongings left inside the vehicle.
Pre-Existing Conditions
The Company is not responsible for pre-existing damage or conditions including, but not limited to:
- Scratches
- Rock chips
- Paint failure
- Oxidized paint
- Faded trim
- Cracked or damaged leather
- Torn upholstery
- Loose trim or moldings
- Previous body repairs
- Repainted panels
- Damaged window tint
- Cracked glass
- Water leaks
- Mechanical failures
- Electrical issues
- Existing odors or staining
Cleaning or restoration services may reveal or make existing defects more noticeable.
Service Limitations
Professional detailing and restoration services significantly improve a vehicle's appearance but cannot restore every surface to factory-new condition.
Certain stains, scratches, odors, paint defects, discoloration, fading, contamination, or other damage may be permanent despite the use of professional techniques and products.
No guarantee is made that every defect can be completely removed.
Limitation of Liability
The Company agrees to exercise reasonable care while servicing each vehicle.
Except where prohibited by law, the Company's liability for any claim arising from its services shall not exceed the total amount paid by the customer for the specific service giving rise to the claim.
The Company shall not be liable for indirect, incidental, special, or consequential damages.
Nothing in these Terms & Conditions limits any rights that cannot legally be limited under applicable law.
Additional Charges
Additional labor or materials may result in additional charges for conditions including, but not limited to:
- Excessive pet hair
- Heavy staining
- Mold or mildew
- Biohazards
- Bodily fluids
- Excessive trash
- Excessive sand
- Tree sap
- Paint overspray
- Road paint
- Heavy oxidation
- Adhesive removal
- Unexpected contamination
Whenever practical, the customer will be notified and approval obtained before additional charges are applied.
Right to Refuse or Discontinue Service
The Company reserves the right to refuse or discontinue any service when:
- Working conditions are unsafe.
- The requested service could reasonably cause damage.
- The vehicle presents a health or safety hazard.
- Customer behavior is abusive, threatening, or inappropriate.
- Payment cannot be verified.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Georgia.
